We offer standard and expedited shipping options. Shipping costs and estimated delivery times will be displayed at checkout, allowing you to choose the best shipping method for your needs. For more details, please refer to our Shipping Policy.
Estimated Shipping Time
USA: 5 - 10 business days
Europe: 3 - 10 business days
Canada: 8 - 14 business days
Australia: 8 - 12 business days
These are only approximate times and shipping times are subject to change based on a number of factors. If you are in a hurry, it's better to please leave a message or email us in advance to let us know.
We ship worldwide: Please note that shipping times and costs may vary depending on the destination. Some regions may not be supported or may require additional fees.
- Design Approval: Within 24 hours of your order, we will email you a design proof for your approval.
- Production Time: After design approval, production will take 1-3 business days. Once completed, your order will be shipped out promptly.
- Tracking Information: After your order is shipped, we will email you a tracking number and the carrier details.
- Tracking Issues: If your tracking information isn't updated, please contact our customer support for assistance.
Yes, your payment information is completely secure. We use advanced encryption technology to process your payment details, ensuring that your data is protected. All transactions are handled via SSL encrypted connections, in line with the highest industry security standards.
Once your payment is successfully processed, you will receive an order confirmation email containing your order number, payment details, and estimated shipping date. If you don’t receive a confirmation email, please check your spam folder or contact our customer support team.
- Yes! After confirming your design, we will send you proof within 24 hours for approval. Production will only begin once you approve the design.
- Before design confirmation:
If you need to modify the design, color, or text, please contact us at support@giftyourways.com
within 24 hours of placing your order. We offer free revisions before production begins. You will receive proof for approval before production. - After production starts:
Once the design is confirmed and production has begun (usually within 1-3 business days), changes may not be possible. If modifications are needed after production, additional fees may apply depending on the situation.
. We will do our best to assist you.
- If you want to customize your order with a logo or design, please send your file to support@giftyourways.com
- File format: We support various file types, but JPG or PNG is recommended for the best clarity.
- File review: If there are any issues with your file, we will notify you via email. Please check your inbox and submit a revised file if needed.
- Before shipping: You can update your shipping address before your order is dispatched. We recommend providing a phone number to ensure smooth delivery.
- Multiple addresses: Unfortunately, we do not support splitting a single order into multiple shipping addresses. If you need to ship to different locations, please place separate orders.
If you have any questions or need more information, please contact our customer support team:
- Email: support@giftyourways.com
- Business Hours:
- Monday - Friday: 9 AM - 6 PM (ET).
- Saturday - Sunday: Limited support available
- We will respond to your inquiries within 24 hours.
If you would like to collaborate with us, please contact this email: marketing@giftyourways.com